NEW! Lower Rates & Free Shipping on Orders Over $125 CAD (Canada Only)

Shipping & Return Policies

Shipping Policy

All shipping costs are calculated at checkout and delivered by either Canada Post, FedEx or UPS (US Orders). Orders over $125.00 CAD (before tax) will ship free (Canada Only).

Orders will roughly take 1-3 Business days to process excluding holidays. You will receive an email notification once your order has shipped. Shipping times may vary.

MYSTICROSE Creative & Co. will not be responsible for packages shipped to wrongful addresses provided by the buyers’. If you have made a mistake, please email us with your change request as soon as possible. We’re happy to make adjustments to your order before it’s shipped.

We offer order pickup on Mulcaster Rd in Mississauga, Ontario. If you have chosen “Local Pick-Up” at checkout the unit # will be provided to you once the order is ready.

For any additional questions, please contact info@mysticrosecreativeco.ca.

Return & Refund Policy

Here at MYSTICROSE Creative & Co., we are committed to providing products you are 100% satisfied with. If you are unsatisfied, we will accept new and unused products unless specified for a refund or exchange, within the first 15 days of purchase. All Jewellery is a FINAL SALE.

We will, however, only cover the cost of return shipping on defective or damaged products. We do not cover return shipping costs for other returns, and it will be at the buyers expense. Please keep your order confirmation for returns/exchanges.

For returns & refunds, please contact info@mysticrosecreativeco.ca.

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